H&C Play Terms and Conditions
Please read these terms and conditions before subscribing for Services.
You acknowledge that you have read and understood and agree with these conditions now and every time you use the Services, and you accept any revised version.
In clicking on the “Continue” button, you are entering into a legally binding agreement with H&C TV Limited to purchase the Services. The contract is conditional on payment being authorised by your card issuer and is at all times subject to these Conditions.
H&C Play is only available in the UK and Ireland.
Do I need a TV licence to watch H&C Play? You do need to be covered by a valid TV Licence if you watch any TV channel on any device at the same time as it is being broadcast on TV – but not for watching our 7 day Catch Up or on demand. See http://www.tvlicensing.co.uk/ for more information.
Your subscription contract will be fulfilled H&C TV Ltd, whose registered address is Fleet Place House, 2 Fleet Place, London EC4M 7RF, United Kingdom. Please read below before you subscribe to H&C Ply.
H&C Play is available on a subscription basis with a monthly rolling subscription of £4.99 per month.
Your subscription will be automatically renewed at the end of each period unless you unsubscribe (see below How do I Unsubscribe?).
To access the service, download the application from the iTunes store or the Android App Store then go to www.horseandcountry.tv/play and follow the steps in the subscription process. You will have access to Horse & Country TV within a few seconds. You will be billed via your debit or credit card.
When is the subscription contract formed?
By completing the subscription process you are entering into a contract. The minimum term of the contract is one month. After one month your contract will automatically become a rolling contract and you will be free to cancel it at any point if you should so wish. Whenever you cancel you are liable to pay the subscription amount due for the current subscription period.
(a) Unless otherwise agreed you will be charged for the Service from the date your subscription is enabled to receive the Service under this Contract.
(b) You must pay us Subscription Payments in advance. For Direct Debit, Debit and Credit Card payments we will collect the amount due automatically from your account each month.
(c) We may change your Subscription Payment at any time by giving you at least one month’s notice.
(d) We may also charge any other payment due under this Contract under your Direct Debit, Debit, or Credit Card instructions together with any other payments that you agree we may charge under that instruction.
(e) We may alter your Direct Debit, Debit or Credit Card instruction if your Subscription Payment changes for any reason.
(f) We may refuse your application for subscription to the Service based on the results of an assessment of your credit standing using credit searches. We may from time to time assess your credit standing during your subscription; we will apply reasonable practices for the administration of your account based on the result of that credit search, including if we believe it is reasonable applying different payment terms to your account. We will notify you in advance of any change in payment terms. We may use information from, and supply information to, outside agencies for this credit searching.
(g) A reasonable non-refundable registration fee notified to you or publicised on our website and/
or our marketing from time to time, if applicable, shall be paid by you with the first Subscription Payment due for the Service under this Contract. Also we can charge a reasonable non-refundable administration fee if you want to change your Service and we allow this. Such administration fee will be notified to you or publicised on our website prior to being applied to your account.
(h) If you have missed any payments you owe to us, we can suspend provision of the Service without giving you notice. If we are unable to collect a payment you will be given notice and a period of 10 days to rectify the problem. After 10 days we will try to collect the payment again, and if it fails a second time the subscription will be cancelled and the access to the Service removed.
All payments are made through the creation of a payment agreement with Sage Pay hence you will also be subject to their terms and conditions.
How do I unsubscribe?
In order to unsubscribe from H&C Play please visit the Billing and Payments page on the www.horseandcountry.tv/play web site and click on the “Unsubscribe” button.
You can access H&C Play until the end of your current subscription period and will no longer be charged a monthly or annual fee once your subscription period expires.
Prices displayed on the website prevail at all times.
Although we try to ensure that all prices are accurate, errors may occur. If we discover an error in the price of your subscription, we will inform you as soon as possible. You will have the option of reconfirming your subscription at the correct price or cancelling it. If we are unable to contact you, we will treat the order as cancelled. We will refund you in full if you cancel the order and have already paid.
Use of devices
H&C Play permits you to register three devices through which you can access the Service. These devices include a desktop or laptop computer, a tablet device and a smartphone.
Once you are logged in to the service on a particular device, you will remain logged in until you log out. It is not possible to log in to more than three devices with the same user ID and password. In order to change your devices you can visit the “Manage Devices” section of this Website.
Your subscription is personal and sharing of subscriptions is strictly prohibited under these terms of service. Only one device can actually be used at any given time to access the Service.
Use of personal information
We only use the personal and transactional information (e.g. name, address, e-mail address, credit/debit card details) you supply to us in order to fulfil your subscription order.
This Website may have links to other websites. Third party websites should have their own privacy policies and we recommend that you read such policies to find out how your personal details are protected. We are not responsible for the content or the privacy policies of these third party websites.
1. Information We Do and Don’t Collect
1.1 When you use this Website we may collect details about you, which may consist of your contact details (such as your name or e-mail address) or other anonymised information about you such as your computer’s IP address.
1.3 We use details that we collect about you to fulfil orders you have made for products or services and/or to improve our understanding of customer needs in developing the Website.
1.4 Where you have given us your permission to do so, we (and/or third parties where applicable) may contact you with details of products, offers, services and promotions.
1.5 If we contact you via e-mail or SMS we will give you the opportunity to decline to receive future e-mail and SMS messages from us.
We do not store the financial details (credit or debit card numbers and billing information) of our subscribers.
2. How Do We Share The Information We Collect?
2.1 We will not sell, trade or rent your personal information to others unless you have given us your permission to do so. If you give us such permission then you may be contacted by our advertisers, partners, affiliates or other third parties with offers relating to their products, offers, services or promotions.
2.2 You should know that if we are requested by the Police or other regulatory or government authority investigating suspected illegal activities to provide your personal details, we will do so.
3. Data Security
We have adopted measures to ensure that users’ personal details are not misused, accidentally destroyed, lost or altered. Where information is transferred to a third party, that third party will be required to keep your personal details secure.
4. Transfer of Details Overseas
Given the global nature of the Internet, use of the Internet to collect and process personal details may involve the transmission of data internationally. Therefore, by browsing this Website and communicating electronically with us, you acknowledge and agree that we may process your personal details overseas. However, we will always ensure that any third party to whom your personal details are transferred will take appropriate steps to safeguard your personal details.
5. Updating Your Details
You can update the personal details we hold on you by visiting the “My Account” section of this Website
6. Accessing Your Details
We will provide you with a summary of personal details that we hold on you upon your written request, subject to an administration charge of £10 per request. To make a request, you should send an email to [email protected] and provide your full postal address and postcode.
You can also request that the personal details that we hold about you are removed from our system. However, this may mean that we can no longer provide you with the products or services that you wish to receive.
“Cookies” are small pieces of information that are issued to your computer when you enter a website. Cookies are stored by your browser on your computer’s hard drive, and they can be used for a wide range of purposes, such as identifying your computer’s previous visits to this Website, and to ascertain the most popular features of this Website.
GENERAL TERMS & CONDITIONS
1. Copyright and Trade Marks
This website and its design, text, graphics, illustrations, images and video and the selection and arrangement thereof and software are copyright of H&C TV or their licensors. The trademarks depicted on this website are the property of H&C TV or their licensors and they retain all rights in such trademarks.
The sports archive photographs are supplied and used under licence.
All rights are reserved and reproduction of part or all of the contents of this site is prohibited other than in accordance with the permissions below:
It is expressly forbidden to download, copy, reproduce, retransmit or in any way use the video and audio element of H&C TV except where permitted or specifically authorised such as via H&C TV download player within the H&C TV channels or website or any other version of H&C TV.
It is expressly forbidden to copy, duplicate, download all video content on H&C TV for upload and distribution to any video sharing website such as YouTube, Myspace, Google Video and any other known of or yet to be created video sharing site without the full written permission of H&C TV
It is expressly forbidden to insert or present H&C TV or to pretend to represent H&C TV or any of its content as part of any third party video site or any aggregated internet tv or iptv service without the full written permission and/or legal contract entered into with H&C TV.
It is expressly permitted only for non-commercial private purposes only without making any gain and that you will not permit any other person or persons to use the Services. You must keep your password secure and never share passwords or other access codes with anyone or make them accessible to others. You will not copy, record or store all or any part of the Services.
Permission is granted to download only the text based content contained on this website to a single personal computer and to print a hard copy of such materials solely for personal, non-commercial use.
Permission is granted for you to copy extracts of texts from news articles that appear on this website for non commercial supply, in text format only, to individual third parties for their personal, non commercial use, but only if you acknowledge our website as the source of the extract and include a prominent reference to this website’s URL. If the supply by you of the extract is via the internet, such acknowledgment must include a hypertext link to this website with the copy of the extracted material; and you inform the third party that the conditions set out in this Section apply to him/her and that he/she must comply with them; and you re-produce the extracted material in complete and unmodified form and, if the supply by you of the extract is via the internet, that you do not frame the extract within your own website.
For the purpose of these terms, non commercial supply or use shall mean that neither you nor any third party may charge for viewing any materials that have been downloaded or copied from this website, and that neither you nor any third party can use any materials from this website to attract others to buy goods or services. Any other use of materials on this website, including storage and recording (other than on a purely transitory basis to permit you to view them), reproduction, modification, distribution, re-transmission, diversion or republication, without the prior written permission of H&C TV, is strictly prohibited. This means, for example, that you must not use on any other website any materials displayed on this website from time to time.
2. Data Protection
The information and data (“personal data”) which is provided by you in connection with this website will be held on the computers and manual records of, and will be used by H&C TV only.
The personal data shall be used by the Company for the following purposes:
i) to update and develop the Company’s records and for assessment and analysis including market and service/product analysis;
ii) to assist the Company in the provision of services/products to you; and
iii) to facilitate reviews, developments and improvements to the services/products offered to you.
H&C TV may inform you from time to time by e-mail about relevant news, information, services and products offered by H&C TV which they believe may be of interest to you and which may be of benefit to you to make your life better, easier and help you make the best use and the most enjoyable use of H&C TV.
The views expressed on this website are the views of the contributors to it and not necessarily the views of H&C TV. H&C TV is not responsible for any material included on this site by any third party which is defamatory, abusive, obscene, illegal or otherwise in breach of any person’s rights; does not make any representations or warranties that the information and/or material contained on or accessible via this site is accurate, complete or current or that use of the site is free of risk of viruses or other damage. Unless otherwise agreed in writing and except as provided in the conditions of sale, H&C TV shall not be liable to you for: (i) any direct loss; (ii) any loss of profits, business or anticipated savings or loss of or corruption of data or any indirect loss or consequential loss whatsoever, in each case, whether such loss arises in contract, tort, negligence, misrepresentation, breach of statutory duty or otherwise and even if H&C TV have been advised of the possibility of such loss. This does not affect your statutory rights as a consumer under English law.